Frequently Asked Questions

Awethentigreat is an online service that provides verbal and certified authentication for your designer items from the comfort of your own home. Simply send clear and high quality photos to our email after you have placed your order and within 24hrs,12hrs or 5hrs one of our experienced team members will send you your results declaring whether your item is authentic or counterfeit.

Over the years, fake bags, shoes, wallets and accessories have penetrated into the luxury market and are still circulating today. These counterfeits can be very convincing in their disguises as authentic items, which has made spotting them as a fake increasingly difficult for individuals without the necessary experience. Our well trained team of experienced professionalshere at Awethentigreat have turned their eyes into perfect tools to catch counterfeits through many years of buying, selling and studying designer items and familiarizing themselves with the finest details. In becoming experts in their knowledge of these items, Awethentigreat is 99% accurate in its findings.

Awethentigreat gives you the option to receive your results within 24, 12 or 5 hours after providing the necessary photos. 

Photos of the following are required in order to authenticate your item:

  • Date code/serial number
  • 'Made in' stamp (eg. Made in Italy)
  • Photo showing the front of the item
  • Photo showing the back of the item 
  • Photo showing the bottom of the item 
  • Photo showing the inside of the item 

Please make sure your images are clear and in focus. For more information kindly visit our photo guidelines. ( https://www.awethentigreat.com/pages/photo-guidelines ). If a member of our team requires any additional photos they will contact you.

To authenticate your product with us follow these steps.

  1. Choose the service/s you need and make the payment.
  2. Take a screenshot of your payment or take note of your order number.
  3. Take clear pictures of your item/s. (See photo guideline).
  4. Contact us via Email and send us a screenshot of your payment or order number with your photos and receive your results once our team has reviewed your photos.

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